PRIVACY POLICY

Effective Date: [13/08/2026]
Last Updated: [14/08/2026]

Welcome to mimibox.in (“we”, “us”, “our”, "VR TRADING CO", or “mimibox.in”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use mimibox.in, place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We collect only the information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

1.1 Information You Provide to Us

When you place an order, contact us, or interact with our website, we may collect information such as:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing address

  • Shipping address

  • Order and purchase details

  • Payment and transaction-related information

  • Information provided when contacting customer support

  • Product reviews, feedback, or other information you voluntarily submit

  • Any other information you voluntarily provide to us

You are responsible for ensuring that the information you provide is accurate and up to date.

1.2 Payment Information

When you make a purchase, your payment may be processed through third-party payment gateways.

Depending on the payment method, the payment provider may process information such as your name, billing information, payment details, transaction information, and other information required to authorize and complete the payment.

We do not intend to store complete credit or debit card numbers on our own systems. Payment information is generally processed directly by the applicable payment service provider.

Payment providers may process your information in accordance with their own privacy policies and applicable laws.

1.3 Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate location

  • Pages visited

  • Products viewed

  • Time and date of visits

  • Referring website or source

  • Website interaction information

  • Shopping cart activity

  • Other technical information necessary for website operation and security

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

To Process and Fulfill Orders

We use your information to:

  • Process purchases

  • Confirm orders

  • Process payments

  • Arrange delivery

  • Provide shipping and tracking updates

  • Process returns, refunds, replacements, or exchanges

  • Provide order-related customer support

To Operate Our Website

We may use information to:

  • Operate and maintain mimibox.in

  • Provide requested services

  • Improve website functionality

  • Remember preferences

  • Troubleshoot technical issues

  • Maintain website security

To Communicate With You

We may use your contact information to:

  • Respond to enquiries

  • Provide customer support

  • Send order confirmations

  • Send shipping and delivery updates

  • Respond to complaints or requests

  • Provide important information relating to your account or purchases

For Marketing

Where permitted by applicable law and, where required, with your consent, we may use your information to send:

  • Promotional emails

  • Special offers

  • Discounts

  • New product announcements

  • Other marketing communications

You may opt out of promotional communications at any time.

For Security and Fraud Prevention

We may use information to:

  • Detect and prevent fraudulent transactions

  • Protect our website

  • Prevent unauthorized access

  • Investigate suspicious activity

  • Protect our customers and business

To Comply With Legal Obligations

We may process or disclose information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, government requests, or lawful orders.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties for monetary consideration.

We may, however, share information with trusted service providers where reasonably necessary to operate our business and provide our services.

These may include:

E-commerce Platform

Our website is operated using Shopify. Shopify provides the technology and infrastructure required to operate our online store and process customer and order information.

Payment Service Providers

We may share necessary information with payment gateways and payment service providers to process payments, refunds, chargebacks, and related transactions.

Delivery and Logistics Providers

We may share information necessary to deliver your order with courier, postal, transportation, and logistics providers.

This may include your name, delivery address, phone number, order information, and other information reasonably necessary for delivery.

Service Providers

We may use third-party service providers for purposes such as:

  • Website functionality

  • Hosting and technical services

  • Analytics

  • Customer support

  • Email communications

  • Marketing

  • Fraud prevention

  • Security

  • Order management

Such service providers may process personal information only as reasonably necessary to provide their services to us, subject to applicable contractual and legal requirements.

Legal and Regulatory Authorities

We may disclose information where required or permitted by law, including where necessary to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Comply with court orders

  • Prevent fraud or unlawful activity

  • Protect our legal rights

  • Protect the safety of our customers or others

4. COOKIES AND SIMILAR TECHNOLOGIES

mimibox.in may use cookies and similar technologies to provide, maintain, secure, and improve our website.

Cookies may be used to:

  • Keep items in your shopping cart

  • Remember preferences

  • Maintain website functionality

  • Understand website traffic

  • Analyze user behavior

  • Improve website performance

  • Measure marketing effectiveness

  • Prevent fraud and security threats

  • Provide relevant advertising, where applicable

Some cookies may be placed by third-party service providers.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

Where required by applicable law, we may provide additional cookie controls or consent mechanisms.

5. MARKETING COMMUNICATIONS

If you subscribe to our marketing communications or otherwise provide consent where required, we may contact you by email, SMS, WhatsApp, or other permitted communication channels regarding products, offers, promotions, or other updates.

You can unsubscribe from promotional communications at any time by:

  • Clicking the unsubscribe link in a promotional email;

  • Following the opt-out instructions provided in a message; or

  • Contacting us using the details provided below.

Please note that opting out of marketing communications does not prevent us from sending essential transactional communications, such as order confirmations, payment notifications, or shipping updates.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders;

  • Providing customer support;

  • Maintaining transaction records;

  • Handling returns, refunds, and disputes;

  • Preventing fraud;

  • Complying with legal, tax, accounting, and regulatory obligations; and

  • Protecting our legal rights.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These measures may include appropriate access controls, security procedures, authentication measures, and the use of secure technologies provided by our service providers.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

If we become aware of a personal data breach requiring notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.

8. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information held about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where legally applicable;

  • Withdraw consent where processing is based on consent;

  • Opt out of promotional communications;

  • Raise a complaint regarding the processing of your personal information; and

  • Exercise other rights available under applicable privacy and data-protection laws.

To exercise a privacy right, please contact us using the details provided in the Contact Us section.

We may request reasonable information to verify your identity before processing certain requests.

9. CHILDREN'S PRIVACY

mimibox.in does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the information and take appropriate action.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. INTERNATIONAL PROCESSING OF INFORMATION

Some of our technology, payment, logistics, analytics, or other service providers may process information outside India.

Where your personal information is processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

12. INDIAN DATA PROTECTION

We aim to handle personal information in accordance with applicable Indian data-protection and privacy laws.

Where applicable, this includes requirements relating to the collection and processing of digital personal data, providing appropriate notices, obtaining consent where required, maintaining reasonable security safeguards, handling privacy requests, and retaining or deleting information appropriately.

The Digital Personal Data Protection Act, 2023 and applicable rules and regulations may apply to the processing of personal data by businesses operating in or serving customers in India.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business;

  • Our website;

  • Our services;

  • Our technology;

  • Our service providers; or

  • Applicable laws and regulations.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

14. CONTACT US

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Website: mimibox.in
Business Name: VR TRADING CO
Email: mimibox.in@gmail.com
City/State: Delhi, India
Country: India

For privacy-related requests, please use the subject line:

“Privacy Request – mimibox.in”

We will review and respond to valid requests within the period required by applicable law.

15. GOVERNING TERMS

This Privacy Policy should be read together with the other policies and terms published on mimibox.in, including our Terms & Conditions, Shipping Policy, and Return/Refund Policy.

If you have any questions about this Privacy Policy, please contact us using the details above.

© 2026 mimibox.in. All Rights Reserved.