SHIPPING POLICY

Effective Date: 13/08/2026
Last Updated: 14/08/2026

Thank you for shopping with mimibox.in.

This Shipping Policy explains how orders placed through mimibox.in are processed, shipped, and delivered.

By placing an order with us, you acknowledge and agree to the shipping terms described below.

1. ORDER PROCESSING

Orders are generally processed after successful payment confirmation.

Our standard processing time is:

Order Processing Time: [1–3 business days]

Processing time refers to the time required to prepare an order for dispatch. It does not include the shipping or transit time after dispatch.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high demand, promotional campaigns, holidays, or circumstances beyond our reasonable control, processing may take longer than usual.

2. SHIPPING AND DELIVERY TIME

Once your order has been dispatched, the estimated delivery time is generally:

Estimated Delivery Time: [3–7 business days]

Delivery times are estimates and may vary depending on:

  • Delivery location;

  • Courier availability;

  • Weather conditions;

  • Public holidays;

  • Transportation conditions;

  • Remote or difficult-to-service locations;

  • High order volumes;

  • Incorrect or incomplete address information; or

  • Circumstances beyond our reasonable control.

The estimated delivery period does not constitute a guaranteed delivery date unless expressly stated otherwise.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions or other shipping discounts. Any such offer will be subject to the terms stated at the time of the promotion.

4. DELIVERY LOCATIONS

We currently deliver to locations within:

India

Certain remote or restricted locations may not be serviceable by our available delivery partners.

If your location is not serviceable, we may contact you to arrange an alternative solution or cancel and refund the order where appropriate.

5. ORDER TRACKING

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information provided to monitor the progress of your shipment.

Tracking information may take some time to become active after dispatch.

6. DELIVERY ATTEMPTS

Our delivery partners may make one or more attempts to deliver your order.

Please ensure that:

  • Your shipping address is complete and accurate;

  • Your phone number is reachable;

  • Someone is available to receive the package where necessary; and

  • Any applicable delivery instructions are accurate.

If delivery is unsuccessful because the recipient is unavailable, the address is incorrect, or the recipient refuses the package, the courier may attempt delivery again or return the package.

7. INCORRECT OR INCOMPLETE ADDRESS

Customers are responsible for providing an accurate delivery address at checkout.

Please carefully check your:

  • Name;

  • House/flat number;

  • Street/locality;

  • City;

  • State;

  • PIN code; and

  • Contact number.

If you realize that you entered an incorrect address, contact us as soon as possible at mimibox.in@gmail.com.

We will make reasonable efforts to update the address before dispatch. However, we cannot guarantee that an address can be changed once an order has been processed or dispatched.

Additional charges may apply where a shipment must be redirected or re-shipped due to incorrect information provided by the customer.

8. DELAYED ORDERS

While we make reasonable efforts to deliver orders within the estimated timeframe, delays can occasionally occur.

Possible causes include:

  • Courier delays;

  • Weather;

  • Public holidays;

  • Transportation disruptions;

  • High shipping volumes;

  • Incorrect address information;

  • Remote-area delivery conditions;

  • Regulatory restrictions; or

  • Other circumstances beyond our reasonable control.

If your order appears significantly delayed, please contact us with your order number so that we can assist you.

9. ORDER NOT RECEIVED

If the tracking information shows that an order has been delivered but you have not received it, please contact us as soon as possible.

We may ask you to:

  • Check with household members, neighbours, or building reception;

  • Check the delivery location;

  • Contact the courier where appropriate; and

  • Provide any additional information required to investigate the delivery.

We will make reasonable efforts to assist with delivery investigations.

10. LOST OR DAMAGED SHIPMENTS

If your package appears to have been lost or arrives visibly damaged, please contact us as soon as possible at mimibox.in@gmail.com.

Where appropriate, we may request photographs, videos, packaging information, tracking details, or other information necessary to investigate the issue.

Any replacement, refund, or other remedy will be handled in accordance with our Return & Refund Policy and applicable law.

11. MULTIPLE PRODUCTS IN ONE ORDER

Where an order contains multiple products, items may arrive separately depending on availability, shipping arrangements, or other operational circumstances.

If items from the same order arrive separately, this does not necessarily mean that any item is missing.

12. CASH ON DELIVERY

If Cash on Delivery (“COD”) is available for your location and order, the applicable COD amount will be payable at the time of delivery.

COD availability may vary based on location, order value, product, courier availability, or other operational factors.

We reserve the right to restrict COD availability where reasonably necessary.

13. CUSTOMER RESPONSIBILITY

Customers are responsible for:

  • Providing accurate delivery information;

  • Being available to receive the order where required;

  • Responding to courier communications when necessary; and

  • Following reasonable delivery instructions.

We are not responsible for delays or failed deliveries caused by inaccurate information or circumstances attributable to the customer, subject to applicable law.

14. CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy from time to time.

Any changes will be posted on this page and reflected by updating the “Last Updated” date.

We encourage customers to review this policy periodically.

15. CONTACT US

For shipping-related questions or concerns, please contact us:

Business Name: VR TRADING CO
Website: mimibox.in
Email: mimibox.in@gmail.com
Address: North West Delhi
Country: India

When contacting us regarding an order, please include your order number or mobile number so that we can assist you more efficiently.

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